Privacy Policy

Dealglimmer respects your privacy and operates openly in line with every relevant Australian legal requirement. Please review this page thoroughly so you fully understand what personal data we handle, why we collect it, and the protections you are entitled to when using our services.

1. Introduction

Dealglimmer ('we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website, mobile application, and related delivery services. By using our services, you consent to the practices described below.

2. Information We Collect

We collect several types of information to provide and improve our services, including:

  • Personal Identification Information: name, email address, phone number, delivery address.
  • Payment Information: credit/debit card details processed by our secure payment partners (we never store card numbers).
  • Usage Data: pages visited, order history, device type, browser, IP address, and interactions with our platform.
  • Communications: records of your communication with our customer support team.

3. How We Use Your Information

The data we collect is used for the following purposes:

  • To process and deliver your orders.
  • To manage your account, provide customer support, and send service notifications.
  • To personalise your experience, recommend products, and improve our website and app.
  • To process payments and prevent fraud.
  • To send marketing communications (with your consent) and conduct market research.
  • To comply with legal obligations and enforce our terms.

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share your data with:

  • Service Providers: delivery partners, payment gateways, IT hosting and support, marketing agencies.
  • Business Partners: third-party loyalty programs or co-branded services (with your consent).
  • Legal Authorities: when required by law or in response to a valid legal request.

All third parties are bound by confidentiality and may only use your data to perform their specific tasks.

5. Data Storage and Security

We implement industry-standard security measures to safeguard your information. All data is encrypted in transit and at rest. Access is restricted to authorised personnel only. We retain your personal data only as long as necessary for the purposes described in this policy and accounting requirements (6 years for financial records).

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access your personal information and request a copy.
  • Rectify any inaccurate or incomplete data.
  • Request deletion of your data (subject to legal obligations).
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
  • Object to automated decision-making or profiling.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:


Phone: +61 3 8574 2916
Address: 511 Church St, Richmond VIC 3121, Australia